Frequently Asked Questions

  • Purpose-Built Student Accommodation (PBSA) is housing specifically designed for students, offering fully furnished rooms, shared or private facilities, and student-focused amenities like study spaces and social areas.

  • Redwood Student accommodation is primarily available to:

    • Full-time undergraduate and postgraduate students

    • In some cases, interns or recent graduates (subject to availability and property policies)

  • At Redwood Student, most rents are all-inclusive, covering:

    • Utilities (electricity, water, heating)

    • High-speed Wi-Fi

    • On-site support and maintenance

    • Access to communal spaces such as study areas and lounges

  • We typically offer tenancy lengths aligned with the academic year:

    • 44–51 weeks

    • Selected properties may offer short-term or summer stays

  • In many cases, a guarantor is required. However, Redwood Student may offer:

    • No-guarantor options

    • Alternative payment structures, such as advance rent

  • Yes, every Student is required to pay a deposit equal to 1 weeks rent.

    This is refundable at the end of your tenancy, subject to end of tenancy checks

  • With Redwood Student, you can:

      • Select your preferred room type (studio, en-suite, shared apartment)

      • In some cases, request to live with friends or indicate preferences for flatmates

  • Item descripYes, all Redwood Student rooms are fully furnished and typically include:

    • Bed and mattress

    • Desk and chair

    • Storage (wardrobe and shelving)

    • Kitchen facilities (shared or private, depending on room type)

  • Our properties commonly feature:

    • Study rooms

    • Gym or fitness spaces

    • Cinema or games rooms

    • Laundry facilities

    • Social and communal areas

  • Redwood Student properties are designed with safety in mind and often include:

    • 24/7 CCTV

    • Secure access systems

    • On-site staff or security teams

  • Redwood Student provides dedicated maintenance support. Issues can be reported via:

    • Resident apps

    • Online portals

    • On-site teams

    We aim to resolve all issues as quickly as possible.

  • Once the tenancy agreement is signed by all parties the agreement can not be broken within the fixed term.

  • No—Redwood Student accommodation is available to both domestic and international students.

  • Yes—our all-inclusive pricing means you won’t need to manage separate utility bills.

  • Some Redwood Student properties offer parking. Availability is limited and may incur an additional cost.

  • We provide:

    • On-site teams and reception support

    • Wellbeing assistance

    • Community events and resident activities

  • Extensions may be available depending on demand and availability. We recommend contacting the Redwood Student team as early as possible.

  • Ask the Redwood Student team on site. Typically Student Crowd is a good place to start

  • Redwood Student have a comprehensive complaints procedure and will endeavour to resolve any grievances.

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